PRIVACY POLICY

Last Updated: April 2, 2025

1. INTRODUCTION

Thank you for choosing KARME LLC’s products and services. We are committed to protecting your privacy and providing you with a positive experience while using our website, products, and services.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of information through our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

Account information (name, email address, postal address, phone number, etc.)
Profile information
Transaction information
Payment information
Communications you send to us
Other information you choose to provide

2.2 Information We Collect Automatically

When you use our services, we automatically collect certain information, including:

Usage information (pages visited, features used, content viewed)
Device information (IP address, browser type, operating system, device identifiers)
Location information
Cookies and similar technologies
Log information

2.3 Information From Third Parties

We may receive information about you from third parties, including:

Business partners
Marketing partners
Analytics providers
Data enrichment services

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send administrative messages and communications
Respond to your comments and questions
Provide customer service
Send marketing communications
Personalize your experience
Monitor and analyze usage trends
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Comply with our legal obligations

We may share information about you as follows:

With service providers who perform services on our behalf
With business partners
For legal reasons or in the event of a dispute
With your consent or at your direction
In connection with a business transfer (merger, acquisition, etc.)
In an aggregated and/or anonymized form

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. YOUR CHOICES

5.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us.

5.2 Marketing Communications

You may opt out of receiving promotional emails by following the instructions in those emails or by contacting us. If you opt-out, we may still send you non-promotional communications.

5.3 SMS and Text Messaging (10DLC)

We use 10-Digit Long Code (10DLC) messaging for application-to-person (A2P) text messaging services. When you provide your mobile number and opt-in to receive text messages from us:

You consent to receive text messages from our 10DLC number(s)
Message frequency varies based on your interaction with our services
Standard message and data rates may apply
You can opt out of receiving text messages at any time by replying “STOP” to any message you receive from us or by contacting us
For help, you can reply “HELP” to any message you receive from us or contact customer support

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Our 10DLC messaging complies with the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles and Best Practices, and wireless carrier requirements.

5.4 Cookies

Most web browsers accept cookies by default. You can usually set your browser to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our services.

5.5 Do Not Track

We do not currently respond to “do not track” signals as there is no standard for how online services should respond to such signals.

6. DATA RETENTION

We store the information we collect about you for as long as is necessary for the purposes for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

7. SECURITY

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

8. CHILDREN’S PRIVACY

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete this information.

9. INTERNATIONAL DATA TRANSFERS

We may transfer, process, and store information about you on servers located in various countries, including outside your home country.

10. REGION-SPECIFIC PROVISIONS

10.1 European Economic Area, United Kingdom, and Switzerland

If you are in the EEA, UK, or Switzerland, you have certain rights and protections under applicable data protection laws:

Right to access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Rights related to automated decision-making and profiling
Right to withdraw consent

10.2 California Residents

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to know
Right to delete
Right to opt-out of sale or sharing
Right to limit use of sensitive personal information
Right to non-discrimination
Right to correct

10.3 Virginia, Colorado, Connecticut, Utah, and Other U.S. States

Residents of states with comprehensive privacy laws may have similar rights to those described above.

11. TEXT MESSAGE MARKETING AND 10DLC COMPLIANCE

11.1 Registration and Compliance

We maintain proper registration for our 10DLC campaigns with wireless carriers and the Campaign Registry (TCR) as required by telecommunications regulations. Our messaging practices comply with:

Telephone Consumer Protection Act (TCPA)
CAN-SPAM Act
CTIA Messaging Principles and Best Practices
Wireless carrier requirements and guidelines
Federal Communications Commission (FCC) regulations

Before sending marketing text messages to you, we obtain your express written consent. This includes clear disclosure of:

The company name sending the messages
The purpose of the messages
Message frequency
That message and data rates may apply
How to opt out

11.3 Message Content

Our text messages include:

Clear identification of our company
The specific purpose of the message
Opt-out instructions
Our contact information

11.4 Opt-Out Methods

In addition to replying “STOP” to opt out of text messages, you may:

Follow the opt-out instructions included in every text message
Contact customer support
Update your communication preferences in your account settings